Background

Katalyst Foundation is a non-profit initiative created by KOOKAÏ Australia, focused on empowering communities through education, training, and sustainable projects. Their website is a vital tool for sharing stories, driving awareness, and engaging donors and supporters.

The Challenge

• Ongoing upkeep: As a non-profit, the Foundation needed consistent support to ensure its website remained functional and effective.

• Content updates: Regular changes to projects, initiatives, and campaigns required reliable technical support.

• Risk of downtime: Without dedicated maintenance, the site risked lapses in performance or accessibility.

The Solution

New Site Agency partnered with Katalyst Foundation to provide dedicated website support and maintenance, ensuring the platform continued to deliver impact.

What we delivered:

1. Technical Maintenance

   • Monitored performance and resolved bugs to prevent downtime.

   • Ensured site security and reliability.

2. Content Support

   • Assisted with ongoing content updates to highlight new campaigns and initiatives.

   • Optimised pages for clarity and engagement.

3. Reliable Partnership

   • Acted as an on-call support partner for the Foundation’s team.

   • Delivered fixes and updates quickly to keep momentum across campaigns.

Results

The Katalyst Foundation’s website remained stable, engaging, and up-to-date, allowing the organisation to focus on its mission instead of technical issues.

• Consistent reliability with fewer technical issues.

• Up-to-date campaigns and initiatives showcased to supporters.

• Peace of mind for the team with dedicated support on hand.