Gorgias
Helpdesk and customer support platform built for e-commerce brands.
Catagory:
Support
Description
Gorgias is a helpdesk and customer support platform built for e-commerce. It centralises support tickets from email, chat, and social channels, while integrating with Shopify for order data.
Use Cases
Brands use Gorgias to handle support inquiries, manage returns, and automate common responses.
F.A.Q.
What is Gorgias used for?
It centralises customer support across email, chat, and social media.
Does Gorgias integrate with Shopify?
Yes, it integrates with Shopify to pull in customer and order data.
Can Gorgias automate support?
Yes, it offers automation for repetitive customer service tasks.
Who uses Gorgias?
E-commerce brands managing customer support at scale.