Background
The Ithacan Historical Society is a non-profit organisation dedicated to preserving and celebrating the history, culture, and stories of the Ithacan community. To expand its reach and better serve members and supporters, the Society needed a modern, easy-to-manage website that could handle both informational and e-commerce needs.
The Challenge
Outdated custom platform: The old site was difficult to update, costly to maintain, and lacked flexibility.
Limited e-commerce functionality: Selling memberships, donations, and products online was clunky.
Knowledge gap: The Society required training and documentation to confidently manage the new platform.
The Solution
New Site Agency partnered with The Ithacan Historical Society to deliver a clear roadmap, efficient build, and smooth transition to a new platform.
What we delivered:
Strategic Roadmapping & Documentation
Scoped requirements for both NPO and e-commerce needs.
Produced solution documentation to guide the project.
Website Migration & Build
Migrated the site from a custom system to Squarespace for ease of use and lower ongoing costs.
Designed a clean, user-friendly site aligned with the Society’s identity.
Integrated e-commerce for memberships, donations, and online purchases.
Training & Handover
Delivered tailored training sessions for Society staff and volunteers.
Supplied handover materials to ensure confident ongoing management.
Results
The new site gave the Ithacan Historical Society a modern digital home that empowers them to share their mission, engage their community, and fundraise more effectively.
Lower maintenance costs with Squarespace replacing the custom system.
Improved usability for staff and volunteers managing updates.
Enhanced fundraising potential through streamlined donations and e-commerce.
Modern design and navigation that better engages visitors.
“New Site Agency provided us with a clear roadmap, a modern website, and the confidence to manage it ourselves. The transition has made a huge difference to how we connect with our community.”
— The Ithacan Historical Society Team